AI Engineering
Autonomous AI Agents
EXAGON builds production-grade AI agents that handle real business workflows — inbound support, outbound prospecting, appointment booking, and CRM updates — across WhatsApp, email, voice, and social channels with human handoff when needed.
68%
Autonomous resolution
<4s
Response time
35+
Languages
24/7 autonomous ops
Key outcome
Capabilities
Lead qualificationMulti-channel routingCRM integrationContinuous learning
Why organisations choose this
- Agents trained on your knowledge base, tone, and business rules
- Native integrations to Salesforce, HubSpot, Zendesk, and custom APIs
- Multi-channel orchestration from a single agent brain
- Continuous improvement from conversation analytics and feedback loops
Use cases
01
Inbound support agent
Resolve tier-1 tickets, book appointments, and escalate complex cases with full context.
02
Outbound SDR agent
Qualify inbound leads, schedule demos, and update pipeline stages autonomously.
03
Onboarding concierge
Guide new customers through setup, document collection, and first-value milestones.
What we deliver
Custom agent configuration
Channel connectors
Knowledge base ingestion
Analytics & quality dashboard
Healthcare clinic booking agent
A clinic group needed 24/7 appointment scheduling across phone and WhatsApp in 3 languages.
Result: 68% of bookings completed without staff; average response time under 4 seconds.
Ready to discuss Autonomous AI Agents?
Speak with our team about scope, timeline, and fit for your organisation.